Why Most Packaging Redesigns Fail (And How to Get It Right the First Time)

The Packaging Redesign Trap (And How to Avoid It)

Redesigning your packaging should be exciting—a chance to refresh your brand, attract new customers, and boost sales. But too often, brands end up with wasted budgets, frustrated teams, and declining sales.

The problem? Most redesigns focus on aesthetics instead of strategy.

If you don’t approach a redesign the right way, you risk alienating loyal customers, increasing production costs, and tanking your market position.

By the end of this post, you’ll know the top reasons packaging redesigns fail—and how to get it right the first time.

The 5 Biggest Reasons Packaging Redesigns Fail

1. Chasing Trends Instead of Strategy

Why It Matters: Brands fall in love with a trendy look—only to realize it doesn’t align with their audience or market position.
The Risk: Short-lived appeal, inconsistent branding, and lost customer trust.
How to Fix It:

  • Redesign with purpose. Every change should support a clear business goal.
  • Test before launch. What looks good in a design file may not work on a shelf.

2. Ignoring Customer Loyalty

Why It Matters: A radical redesign can alienate loyal customers who no longer recognize your product.
The Risk: Lost sales, negative feedback, and expensive course corrections.
How to Fix It:

  • Keep core brand elements intact—evolution is better than revolution.
  • Involve your customers. Use surveys, focus groups, or A/B testing to measure reactions.

3. Poor Packaging Usability

Why It Matters: Design choices that look good but function terribly—hard-to-open seals, confusing labels, impractical sizes.
The Risk: Increased product returns, bad reviews, and lower repeat purchases.
How to Fix It:

  • Prioritize functionality. Make sure packaging is easy to use, store, and recycle.
  • Prototype and test. Don’t launch without hands-on usability testing.

4. Underestimating Production Costs

Why It Matters: Bold designs that skyrocket printing, materials, and supply chain costs.
The Risk: Lower profit margins, production delays, and budget overruns.
How to Fix It:

  • Work with manufacturers early to ensure feasibility.
  • Balance creativity with cost efficiency. Stunning design shouldn’t break the bank.

5. Forgetting Retail & E-Commerce Requirements

Why It Matters: A redesign that looks great but fails to meet retailer specs or e-commerce needs.
The Risk: Retailers rejecting your product, poor online conversions, and costly reprints.
How to Fix It:

  • Design for both digital and physical spaces. Consider how packaging looks on a shelf AND a screen.
  • Double-check retail compliance before finalizing your design.

3 Steps to a Packaging Redesign That Actually Works

  1. Define Your Goals – Are you updating for sustainability? Repositioning in the market? Make every design decision support your objective.
  2. Test Before You Invest – Run real-world testing with customers and retailers before a full rollout.
  3. Work With Experts – A strong design and production team ensures your redesign is strategic, functional, and cost-effective.

The Bottom Line: Packaging Redesigns Should Drive Growth—Not Headaches

A great packaging redesign reinforces your brand, enhances customer experience, and increases sales.

But get it wrong? You risk losing money, customers, and market position.

🚀 Thinking about a packaging redesign? Let’s make sure you get it right the first time. Let’s talk.

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Brent Gallant
Founder/Creative Director,
Gallant Design Co.

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